The doctor and his staff are very understanding in the needs of the patient. He invites you to ask questions at any time. You can call the office and they are always helpful. Dr. Pabon is one of the first Dr’s I know that will call you back promptly when you have a concern. During our IVF cycle they kept us informed and up to date on all phases of the labs, and procedures that needed to take place for success. One try with IVF and Dr. Pabon and I was pregnant. He is a professional but also very caring and so is his team.